Workshops
AI-Powered Empathic Listening & Consultative Questioning
Financial institutions operate in environments where trust, clarity, and emotional intelligence directly impact outcomes. This interactive workshop focuses on strengthening empathetic listening and consultative questioning skills, using AI to sharpen human conversations rather than automate them. Participants engage with AI as a coach and mirror, practicing how to ask better questions, detect unspoken concerns, and respond with intention rather than scripts.
Grounded in research on empathy, communication, and decision-making, the workshop uses realistic financial and client-service scenarios to help teams move beyond surface-level interactions. Attendees leave with practical frameworks they can apply immediately: how to slow conversations without losing momentum, how to guide clients toward clarity under pressure, and how to use AI responsibly as a reflective tool for continuous improvement. This is a leadership-level communication training for trust-based industries accessible to all.


AI for Educators: Strategy, Readiness, and Institutional Leadership
As artificial intelligence reshapes how knowledge is created, assessed, and trusted, educational institutions face challenges: workforce readiness, governance, ethical adoption, and cultural change. This is a series of AI for Teacher Educators workshops designed to help leaders understand not just how AI tools work, but how they reshape learning systems, professional judgment, and institutional accountability.
Designed for future educators, leaders, and education-adjacent organizations, the session examines AI as a socio-technical system that influences pedagogy, assessment, and trust. Participants explore real-world scenarios involving AI-assisted instruction, evaluation, and content generation, with a focus on policy implications, risk boundaries, and long-term capability building. The goal is not tool adoption, but strategic clarity: how institutions prepare educators to lead in AI-augmented environments while preserving academic integrity, human agency, and public trust.
Teaching

AI in Ethics, Culture, & Society
College of Education – UTEP 2026
Explores the societal, ethical, and cultural implications of artificial intelligence, focusing on human judgment, responsibility, bias, and governance in real-world AI-enabled systems and decision-making contexts.

Collaborative Learning with AI
College of Education – UTEP 2025
Examines how AI can support collaboration, reflection, and knowledge-building, emphasizing human–AI partnership, critical thinking, and shared problem-solving in educational and professional environments.

Human Computer Interaction
Computer Science – UTEP 2021
Focuses on user experience and the design, development, and evaluation of user-centered systems, integrating usability, accessibility, and human behavior to improve how people interact with complex digital technologies.

Mgmt. Information Systems
College of Business – UTEP 2021
Introduces how organizations design, implement, and manage information systems to support operations, decision-making, and strategic objectives across technical and organizational contexts.

Database Management Systems
College of Business – UTEP 2020
Covers the principles of database design, modeling, and management with emphasis on data integrity, normalization, data schemas, and practical use in modern information systems with languages like SQL.

Advanced Programming
College of Business – UTEP 2019
Builds advanced programming skills through object-oriented design, abstraction, and system architecture, preparing students to develop maintainable, scalable software solutions with languages such as Java, Python, or C#.